The Smart application system enables applicants to self-enroll their biometrics while applying their ID documents or accessing other government services that require biometric enrollment. It is a comprehensive solution that integrates multiple functions, including ID document reading, receipt scanning, fingerprint capturing, facial capturing, printing, payment and more.

This system allows one officer to assist multiple applicants in processing their application when needed and verify their submitted information though the same system. And it is customizable to meet the specific requirement.

The system operates as a hybrid, combining both self-service and counter service functionalities and utilizing excellent integration of AI technology, thereby improving application efficiency and simplifying the application process.